Contact Us

Have questions? You may find the answers by reading the Web Support Frequently Asked Questions.

Due to high volume, we are only responding to emails from users who first log in to their Caremark accounts. If you have an account, please log in and email us through the Secure Message contact us option.

If you have not yet created an account, please do so and utilize the contact us option or call Customer Care toll-free at the number on the back of your prescription ID card. If you do not have an ID card, please call Customer Care at 1-800-552-8159.

For questions concerning your prescription(s), a pharmacist is available during normal business hours. Please call the toll-free number on the back of your prescription ID card.

You may also write to us at:
CVS Caremark
Customer Care Correspondence
PO Box 6590
Lee’s Summit, MO 64064-6590